Practical safety guidance for buying, selling, bidding, messages, direct payments, pickup, delivery, and suspicious listings.
Read the full listing, photos, condition notes, location, price, and pickup or delivery details. Ask clear questions before agreeing to buy, sell, bid, pickup, delivery, or payment terms. Keep important details in TradeYard messages when possible.
Inspect the item before paying whenever possible. Compare the item with the photos, description, model number, condition, and included accessories. Confirm pickup, delivery, return, deposit, and payment terms before finalizing.
Use real photos, accurate titles, clear condition notes, and honest descriptions. Confirm the buyer, pickup time, payment method, delivery terms, and what is included. Do not release an item until the agreed payment terms are complete and clear.
TradeYard does not process item payments, does not hold escrow, and does not provide payment protection in the current MVP. Use payment methods you understand and can verify. Never share passwords, login codes, banking codes, two-factor codes, or account recovery codes.
Choose a sensible meeting location and tell someone where you are going when appropriate. For large items, plan loading, equipment, vehicle access, and who is responsible for damage during moving.
A price far below normal, pressure to pay quickly, refusal of inspection, unusual payment steps, copied photos, or links that ask for login information should be treated carefully.
If a listing, message, or user looks suspicious, stop the transaction and contact support with the listing link, screenshots, user name, and a clear description. Email: support@tradeyard.ca