Practical safety guidance for buying, selling, bidding, Fixed Price conversations, service hiring, messages, direct payments, pickup, delivery, and suspicious listings.
Read the full Auction lot, Fixed Price listing, or Service post, including photos, condition notes, service scope, location, price, and pickup or delivery details. Ask clear questions before agreeing to buy, sell, bid, hire, pickup, delivery, service work, or payment terms. Keep important details in TradeYard messages when possible.
Inspect the item before paying whenever possible. Compare the item with the photos, description, model number, condition, and included accessories. For services, confirm the work scope, schedule, location, materials, and expected price before work begins.
Use real photos when useful, accurate titles, clear condition notes, service scope, and honest descriptions. Confirm the buyer or customer, pickup time, work schedule, payment method, delivery terms, and what is included. Do not release an item or begin work until the agreed payment and scope terms are clear.
Contact Seller opens or reuses a TradeYard conversation for that listing. It does not pay for the item, reserve the item, hold a deposit, provide escrow, or guarantee that the seller will complete a sale. Confirm the item, seller, location, payment method, and pickup or delivery terms before sending money.
TradeYard does not process item or service payments, does not hold escrow, and does not provide payment protection for direct user transactions. Use payment methods you understand and can verify. Never share passwords, login codes, banking codes, two-factor codes, or account recovery codes.
Choose a sensible meeting location and tell someone where you are going when appropriate. For large items, plan loading, equipment, vehicle access, and who is responsible for damage during moving. For services, confirm access, timing, materials, cancellation terms, and the work area before the appointment.
A price far below normal, pressure to pay quickly, refusal of inspection, unclear service scope, unusual payment steps, copied photos, or links that ask for login information should be treated carefully.
If a listing, service post, message, or user looks suspicious, stop the transaction and contact support with the link, screenshots, user name, and a clear description. Email: support@tradeyard.ca