Rules
Read marketplace rules for accounts, listings, bidding, payments, messages, stores, prohibited items, and support.
Open rulesSupport
Help & support
Find help for accounts, listings, bidding, messages, safety, and direct buyer/seller transactions. TradeYard does not process payments; users arrange payment and delivery directly.
Account & login
Create an account, sign in, manage your dashboard, and log out when using a shared device.
LoginBidding help
Enter your bid in Canadian dollars. The system stores values in cents internally but users should only see CAD amounts.
Browse auctionsMessaging
Use Messages to ask about condition, pickup, inspection, delivery, service schedule, and payment method.
Open messagesSafety
Meet in a safe public place when possible, inspect the item, verify the seller, and avoid sending payment before you are comfortable.
Selling
Create clear listings with several photos, accurate location, condition, pickup/shipping details, and an honest description.
Create listingSupport request
For platform help, contact the support service at support@tradeyard.ca with your account email, listing link, and a clear description.